For Service Business Owners
Your Best Opportunities,
Captured
And Closed.
Helping service businesses convert more leads with an optimized sales process, turning leaky pipelines into predictable revenue, without increasing headcount.
No commitment. No pitch. Just clarity on your biggest revenue system lever.
What Changes
Three Outcomes That
Move the Needle
Structural fixes that outlast.
A Pipeline That Works Without You
Your sales process stops depending on your memory, your energy, or your follow-up. Opportunities move forward on their own.
Leads Converting at a Higher Rate
You know exactly why qualified leads are saying yes and which part of the process is doing the heavy lifting. No more guessing what's working.
Hours Back Every Week
When the structure is right and priorities are clear, business development stops eating your calendar. Clients consistently reclaim an average of 14 hours per week.
What Clients Say
Results That Speak
for Themselves
"There are a handful of people we come across in our careers who just outshine everyone else in their field. Nicole Mace is one of those people. I did not realize how much was slipping through until she asked the right questions. She helped me close at a level I did not think was possible."A.M. · HR Executive
"I used to second-guess my pricing every single time. Nicole helped me build a structure I could actually stand behind. Now I present my offer with confidence and the right clients say yes."C.S. · Employment Consultant
"She takes the time to understand where you are, then asks exactly the right questions to cut through the noise. I finally felt like someone understood the whole picture. I have never worked with anyone who moves this fast and still gets it right."L.R. · Small Business Owner
"Nicole reviewed what I already had and showed me how to get more from it. Clear, practical steps. No reinventing the wheel. Her knowledge is invaluable and her consulting method is so easy to connect with."Dr. A.H.W. · Executive Employment Advisor
Is This You?
If You're Here, You've Already Tried the
Obvious Fixes
You've tested the tools. You've read the articles. You may have even brought in someone to help. But the pipeline still stalls, leads still fall through the cracks, and you're still the one holding it all together.
The Hyped CRM
Adopted the tool everyone swears by. So robust it became its own full-time job.
✗ Didn't hold
Coaching or Training
Brought in outside help. Better conversations, same leaky process underneath.
✗ Didn't hold
Hired More People
Added headcount to absorb the chaos. The chaos just scaled.
✗ Didn't hold
The Real Fear
"What if I invest time in a solution and the same problem shows up six months later?"
That fear is valid. And it's exactly why I start with diagnosis before anything else. You can recover money. You can rebuild momentum. The one thing you cannot get back is time. That's the real cost of another surface fix.
What you're looking for isn't more generic advice. You want:
That's where I come in.
The Process
Simple Steps.
Real Results.
A clear path from where you are to where your revenue flows without you hovering.
Book a Discovery Call
We start with a focused conversation about your sales process, where it's stalling, and what you've already tried. You'll leave with more clarity than you came in with, regardless of what comes next.
Get a Personalized Diagnosis
Using the LEAP framework, I map the real bottleneck in your pipeline. Data drives every decision. A specific, prioritized picture of what's broken and what to build first.
Execute With a Clear Roadmap
You guide the vision. I provide the roadmap. AI is embedded where it reduces cost, speeds response, and removes manual drag. Your team executes with my support, empowered to own the process.
Nicole Mace
Growth Strategy Consultant
About Nicole
Seen Clearly.
Supported Fully.
Leaders bring Nicole in when momentum has stalled and the path forward needs clarity. She helps teams see what proximity to the problem makes invisible, then builds the structure that removes it for good.
Nicole holds a Master's Degree in Instructional Technology and is a current Doctoral Candidate, a foundation that trained her to identify exactly how to leverage technology to optimize the customer buying and retention journey. Rather than simply swapping tools, she studies how people and process must evolve together for results to compound. She has spent over 12 years designing online systems and business operations, and six years architecting sales and business development systems for growing teams.
A 3-person team 5x'd their monthly revenue after developing a simple revenue flow strategy, removing the bottleneck and leveraging the assets they already had on file.
Another used my strategic framework to 10x their signature event sales without adding headcount or increasing the adspend.
The pattern is always the same: the problem is never technical. It's structural.
The LEAP Framework
When Everything Feels Urgent,
Start With What Matters
Limit the Focus
We identify the one KPI creating the most pressure. The clarity of one KPI aligns all efforts to move the number that matters most.
Establish the Plan
We translate that focus into a clear plan for your business. Clear enough to act on, specific enough to drive results.
Assemble the Assets
The solution is built around how your business runs, not a generic plan dropped in from the outside. Systems and AI workflows are built to produce compounding results long after the engagement ends. True leverage.
Progress Monitoring That Tells You What's Working
We review results in real time, adjust what isn't working, and let data show results before adding more.
Ready to Fix It
Your Pipeline Doesn't Have to Depend on You
The discovery call is focused with zero pressure. Here's what we'll cover:
Book Your Session